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By email
How to create tickets by email
To request assistance via email, please write to one of the below addresses, providing as much relevant information as possible so that we can help you quickly.
General address |
|
| helpdesk@rt.ictp.it | can be used instead of the specific ones below |
For all users |
|
| audio-video-conf@rt.ictp.it | Multimedia support (Lecture rooms, Video Conferences, Streaming) |
| accounts@rt.ictp.it | Accounts (expiration dates, disk quota, ...) |
| phonefax@rt.ictp.it | Phone system |
| cluster@rt.ictp.it | High Performance Computing |
| printers@rt.ictp.it | Printers (malfunctions, paper jams, ...) |
| hardware@rt.ictp.it | Hardware (malfunctions, relocations) |
| software@rt.ictp.it | Software |
| email@rt.ictp.it | Email (suspected spam, quota, ...) |
| network@rt.ictp.it | Network |
| printing@rt.ictp.it | Print Shop (Posters etc.) |
Mostly for staff |
|
| photo@rt.ictp.it | Photo Service |
| fabs@rt.ictp.it | FABS/SAP |
| app-housing@rt.ictp.it | Housing Application |
| app-sis@rt.ictp.it | SIS Application |
| app-ta@rt.ictp.it | TA Application |
| app-other@rt.ictp.it | Other Administrative Applications (Travel,Associates, ...) |
